Frequently Asked Questions
FAQ
Who am I?
Who am I?
For many years, sneakers have been much more than just a pair of shoes to me. They represent a lifestyle, a style statement, and a means of self-expression. I have devoted much of my time to collecting, studying, and analyzing different sneaker models.
What is the goal of nilsskicks?
What is the goal of nilsskicks?
My goal is clear: to offer you the best pairs at the best price. Nilsskicks is a passion above all—I want everyone to be able to get their sneakers without breaking the bank, while staying fresh with every step.
Are your sneakers authentic?
Are your sneakers authentic?
Yes, all our sneakers are 100% authentic. Each pair is carefully inspected before shipping.
What are the delivery times?
What are the delivery times?
Standard delivery time is 5 to 10 business days in mainland France. For international delivery, it takes between 10 and 15 business days.
Can I return an item?
Can I return an item?
Yes, you have 14 days after receipt to return your item to us, unworn and in its original packaging.
Are return costs covered?
Are return costs covered?
Return shipping costs are your responsibility, unless the product is defective or there was an error on our part.
How can I contact you?
How can I contact you?
You can write to us via the website contact form or by email at nilsssneakers@gmail.com . We respond within 24 to 48 hours (excluding weekends and public holidays).