FAQ

Find the answers to your questions!

1. Are your products 100% authentic?

Yes, all our items are guaranteed 100% authentic . We work only with certified suppliers and official distributors.

2. Are the products of good quality?

Yes. Each pair and each accessory is checked before shipping to guarantee quality that meets your expectations.

3. Do you offer a personalized search service?

Yes. If you are looking for a specific pair (Nike, Jordan, Adidas, etc.), we can help you find it.

Please contact us directly by email

4. What payment methods do you accept?

We accept several secure payment methods:

  • Bank card
  • PayPal
  • Apple Pay / Google Pay

5. Is the customer service responsive?

Yes, our customer service is responsive and usually replies within 24 hours.

6. Can I track my order?

Yes, a tracking number is sent to you as soon as your order is shipped.

7. What if the size doesn't fit me?

If the size is incorrect or you notice a problem, please contact our customer service department to find out about the return or exchange procedure .